Contact us

Trading Standards administers the register of independently qualified pool inspectors. Get in touch with us if you would like more information, or if you have a question or complaint.

By phone

Freephone: 0508 627 774
From overseas: +64 3 962 2580

Hours: Monday - Thursday 8:30am to 5pm and Friday 9am to 5pm NZT (except public holidays)

Office location and postal address

Consumer Protection and Standards Branch – Pool Inspector Registrar
Ministry of Business, Innovation and Employment
15 Stout Street, Wellington 6011
PO Box 1473, Wellington 6140
New Zealand

Media enquiries

You can email our media desk at media@mbie.govt.nz, or call the MBIE media line on 027 44 22 141.

Assistance available

If English isn’t your first language, let us know when you call and we will use our interpreting service, Ezispeak. When you call, tell us what language you want, then wait to be connected to an interpreter.

Ezispeak(external link)

If you’re deaf or hearing impaired, you can use the Video Relay Service to get in touch with us.

Video Relay Service(external link)