All residential pool barriers must be inspected at least every 3 years to prove they comply with pool barrier requirements. These inspections can be carried out by territorial authorities or independently qualified pool inspectors.
The Ministry of Building, Innovation and Employment (MBIE) is responsible for ensuring that independently qualified pool inspectors (pool inspectors) are reliable, so that territorial authorities can rely on inspections carried out by them without question.
Territorial authorities will already have processes for handling pool inspections that can be adapted for pool inspector inspections.
The Building Performance website has more information about managing non-compliance.
Assisting pool owners and pool inspectors
We recommend that territorial authorities provide information, communications or notifications as follows.
To pool owners, regarding:
- pool barrier requirements
- 3-yearly inspections
- when their pool needs to be inspected, including information about process and fees
- process and guidance for compliance.
To pool inspectors, regarding:
- obtaining documentation of the original consent, waiver and alternative solutions, including information about any applicable fees
- procedures for providing certificates, notifications of non-compliance, records of inspection and re-inspection — if this is to be carried out by the pool inspector — as well as any fees
- the territorial authority’s requirement to notify us within 7 days if they disagree with the pool inspector’s inspection decision.
Non-acceptance of certificate of inspection
If a territorial authority doesn’t accept a certificate of periodic inspection from a pool inspector, they must notify us within 7 working days of their decision and reasons, using the form below.
Reasons for not accepting a certificate may include:
- concerns about the competency of the inspection
- the pool inspector is not registered
- the pool inspector has made recommendations or decisions beyond their authority in relation to the inspection
- evidence of a conflict of interest in relation to the inspection.
See Pool inspector responsibilities for more information about what's considered a conflict of interest.
If the territorial authority believes the pool inspector is not registered:
- they must advise us immediately, and not accept any further certificates of inspection
- we will expedite consideration of complaints or notices about unregistered pool inspectors and confirm (or otherwise) the registration status of the pool inspector.
An investigation arising from a notice not accepting a certificate may lead to a pool inspector being disciplined.
Making a complaint
If a territorial authority wishes to complain about a pool inspector regarding matters that are not grounds for refusing a certificate of inspection — such as conduct, or quality of record keeping — they can use the complaint form below.